TRANSFORM YOUR BUSINESS

Our transformation programmes ensure your business remains competitive and meets the ongoing needs of your customers in the digital age.

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Transformation starts with your people, we bring everyone onboard

Our transformation programmes ensure your business remains competitive. To do this we develop a digital mindset, skills and new ways of working for your people.

Unlike traditional transformation programmes, which look primarily at technology, UpSkill Digital focuses on hearts and minds, so that everyone is motivated, empowered and enabled to fully participate in your transformation journey.

We measure the success and impact on your business as we go, ensuring that your transformation programme remains laser-focussed on customer experience. And with a track record for transforming thousands of people and a 96% NPS score we know we’re doing something right!

How we approach transformation

We offer a pick-and-mix approach, allowing you to choose both the delivery model and the content to suit your transformation needs and enabling us to deploy quickly and at scale. Once you have made your selection, we package up the programme and get to work on transforming your business through your greatest asset – your people.

Our programmes are designed to fit alongside your existing processes, structures and teams and become a natural part of what ‘business as usual’ looks like for you.

How we deliver change for your business

In a world where the only constant is change, technology now impacts every aspect of our lives. Ensure your business is set for success by developing a digital mindset, skills and new ways of working for your people.

Champions

A peer-led model, in which selected employees are trained and supported by UpSkill coaches to deliver digital mindset and foundational digital skills via weekly micro sessions to their colleagues.

Masterclass

In-depth, longer sessions delivered in house by UpSkill coaches to support senior leaders and/or teams with specific requirements.

Lunch and learn

Accessible and open sessions delivered live online or in house by UpSkill coaches, providing a hands-on introduction to core digital themes and tools.

Festival

Our festivals are designed to ignite the digital mindset, ensuring everyone leaves having learnt new digital skills and are aligned to your digital strategy.

Sprint

An intensive programme designed to bring teams together to solve problems and produce a prototype solution to test in 3-5 days.

Online

For geographically dispersed or remote working teams UpSkill Digital Online is a 4-week online course, delivered live and designed to develop the digital mindset, skill sets and behaviours.

Our content families

Digital mindset

Attitude and approach to the digital world

ADAPTABILITY
Learning to embrace change in our fast-paced and highly unpredictable world

COMMUNICATION
How to improve communication and collaboration between colleagues

EMPATHY
Increasing empathy to improve team performance and customer service

CURIOSITY
Applying an always learning mindset everyday

+10 TOPICS

Digital skills

The practical skills you need

COLLABORATION

Improve efficiencies by maximising personal and team use of collaborative tech

AUTOMATION

Learning how to automate everyday tasks and integrate core tools

SOCIAL MEDIA

Develop your personal and professional brand, to gain attention and build an engaged audience

ONLINE SECURITY

Manage data safety, mobile security, passwords protection and secure networks

+10 TOPICS

Digital business

Develop new ways of working + increase productivity

WORK SMARTLY

How to apply agile approaches and principles to everyday ways of working

DECISION MAKING

Learn how to clean, organise, optimise and analyse data to inform better decisions

PRODUCTIVITY

Using technology to increase and automate tasks and create efficiencies

INNOVATION

Understanding why innovation is important and applying design thinking to rapidly prototype ideas

+10 TOPICS

Digital leadership

How to develop digital culture + values for growth

THE CHANGING WORLD

Digital leadership in a volatile, uncertain, complex and ambiguous world

DIGITAL LANDSCAPE

Everything leaders need to know to remain informed on the digital landscape

DIGITAL CULTURE

The fundamental building blocks of digital culture for a digital leadership mindset

INNOVATIVE LEADERS

Reframing risk and innovating within constraints, using a prototyping mindset

+10 TOPICS

Specialist digital skills

A deeper dive into specific skills areas

SEO

Understand search behaviour to make decisions on how to improve website visibility

DATA ANALYTICS

How to measure and extract meaningful insights, report and increase conversion

CONTENT MARKETING

How to create and distribute high-value content to potential customers

DIGITAL PRODUCTS

Moving from project management to product management

+30 TOPICS

Who we work with

Through our partnerships with some of the world’s best known brands we’re closing the digital skills gap and transforming lives across the globe.

“It has given them courage and motivation to venture online with confidence. All of this information was absolutely invaluable especially of this time feeling very vulnerable.”

Jone Wealthall
Service Manager at House of Fraser

Read our stories

Speak to our transformation team to find our more

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